Privacy Policy
Last updated: 26 September 2026
This Privacy Policy explains how Dr. Kashmi Sharma (“we,” “us,” “our”) collects, uses, and protects the information of visitors and clients (“you,” “your”) who use our website, book a consultation, or enrol in our programmes.
Information We Collect
We may collect the following information when you interact with our website or booking pages:
- Name, phone number (including WhatsApp number), email address, and city
- Age and any health-related information you choose to share, including diagnosed conditions, medication use, prior weight loss attempts, and uploaded blood reports or medical documents
- Payment information processed through our third-party payment gateway (we do not store your card, UPI, or banking details on our servers)
- Consultation booking details and responses submitted through our intake form
- Technical information such as IP address, browser type, and device information collected automatically when you visit our website
How We Use Your Information
We use the information collected to:
- Schedule and conduct your consultation
- Personalise the guidance, nutrition, and fitness recommendations provided to you
- Communicate with you regarding your booking, programme, or account via WhatsApp, email, or phone
- Process payments for consultations and programmes
- Improve our services, website, and communication
- Comply with applicable legal and regulatory requirements
Health Information
Given the nature of our services, we may collect sensitive personal health information, including blood reports and medical history you voluntarily share. This information is used solely to provide personalised health and fitness guidance and is not sold, rented, or shared with any third party for marketing purposes. Access to this information is restricted to Dr. Kashmi Sharma and authorised staff directly involved in your consultation or programme delivery.
Sharing of Information
We do not sell or rent your personal information to third parties. We may share information with:
- Payment gateway providers, solely to process transactions
- Scheduling tools (such as Calendly) used to manage bookings
- Service providers who assist in operating our business (such as WhatsApp Business API providers), under confidentiality obligations
- Law enforcement or regulatory authorities, where required by law
Data Storage and Security
We take reasonable technical and organisational measures to protect your information from unauthorised access, alteration, or disclosure. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Data Retention
We retain your personal and health information for as long as necessary to provide our services and to comply with legal, accounting, or reporting obligations, after which it is securely deleted or anonymised.
Your Rights
You may request access to, correction of, or deletion of your personal information by contacting us at fitwithkashmi@gmail.com. We will respond to such requests within a reasonable time, subject to applicable law.
Cookies
Our website may use cookies to improve user experience and analyse website traffic. You can disable cookies through your browser settings, though this may affect website functionality.
Third-Party Links
Our website may contain links to third-party websites (such as social media platforms). We are not responsible for the privacy practices of these external sites.
Children’s Privacy
Our services are not directed at individuals under the age of 18. We do not knowingly collect information from minors.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.
Contact Us
For questions regarding this Privacy Policy, contact us at:
fitwithkashmi@gmail.com
+91 9557306663
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